Privacy Policy
tattap ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the tattap mobile application (the "App").
Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information You Provide
We collect information you directly provide when using the App:
- Account Information: Email address and display name when you create an account
- Profile Information: For artists, this may include shop name, contact information, and location
- Content: Flash designs, photos, and descriptions uploaded by artists
- Booking Information: Appointment requests, confirmations, and related communications
- Payment Information: When processing deposits, we collect payment details through our secure payment processor (Stripe). We do not store your full credit card number on our servers.
Information Collected Automatically
When you use the App, we automatically collect:
- Location Data: With your permission, we collect your device's location to show you nearby artists and designs. You can disable location access in your device settings.
- Device Information: Device type, operating system, and unique device identifiers
- Usage Data: How you interact with the App, including features used, time spent, and browsing patterns
- Log Data: IP address, access times, and pages viewed
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the App
- Process bookings between users and artists
- Process payments and deposits
- Show you relevant flash designs based on your location
- Send you booking confirmations, reminders, and updates
- Communicate with you about the App, including updates and support
- Detect, prevent, and address technical issues or fraudulent activity
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
With Artists and Users
When you book an appointment, we share your name and contact information with the artist. When an artist confirms a booking, we share their contact and location information with you.
With Service Providers
We share information with third-party service providers who perform services on our behalf:
- Supabase: Database and authentication services
- Stripe: Payment processing
- Resend: Email delivery services
- Apple/Google: App distribution and push notifications
For Legal Reasons
We may disclose information if required by law, legal process, or government request, or to protect the rights, property, or safety of tattap, our users, or others.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data by contacting us at support@tattap.app.
We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes or enforcing our agreements.
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure authentication via email one-time passwords
- Row-level security policies on database access
- Regular security reviews and updates
No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your information:
- Access: Request a copy of the information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Location: Disable location access in your device settings at any time
- Notifications: Opt out of non-essential communications
To exercise these rights, contact us at support@tattap.app.
7. Children's Privacy
The App is not intended for anyone under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
8. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the App after changes are posted constitutes your acceptance of the revised policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: support@tattap.app
- Location: Massachusetts, USA
11. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information (which we do not do).
To exercise your California privacy rights, contact us at support@tattap.app.